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Privacy Policy

1 - Data We Collect and How We Use It

1a – Email Address
Users have the option of creating an account on the Grunge Bunny website. For this purpose, your email address will only be used to identify you at login. Your email address will also be collected when you purchase from our shop, and is used to notify you of updates to your order, and also to identify you when using our Order Tracking feature. Users also have the option of joining our mailing list, and will need to provide their email address for this purpose. If you join our mailing list, we will occasionally contact you with information regarding future releases, promotions and special offers. We will not share your email address with any third parties.

1b – Telephone Number
When ordering from our shop, customers have the option to provide a contact telephone number. This will be used to contact you regarding your order, and may also be passed onto a courier service to aid them with their delivery. Some couriers may also request your telephone number to comply with their postage insurance policy. Your telephone number with not be shared with any other third parties.

1c – Address
When ordering from our shop, customers are required to provide an address so that we can deliver the order using a courier service. Your address will be stored safely in our database, and will only be shared with the courier service. Your address will not be shared with any other third parties.

2 - How Long We Retain Your Data

2a - Account Data
Your user account data will remain in our database for as long as your account remains active and for three years after any account activity, after which point your account will be deleted.

2b - Order Data
Data regarding orders made from our online shop will remain in our database for the lifetime of the Grunge Bunny online shop.

3 - Third Party Data Sharing

Grunge Bunny does not share any data provided by our users with any third party in exchange for cash or services, we do not engage with advertising companies.

Your email address and details regarding your order will be provided to a trusted, reputable payment processing service for the sole purpose of processing payments.

Your address, email address and contact telephone number will be shared with a trusted, professional courier service for the sole purpose of processing and delivering your order.

4 - How We Protect Your Data

Any information you enter on the Grunge Bunny website is kept strictly confidential and secure, and is only accessible by authorised individuals who are directly involved with Grunge Bunny. Your data is encrypted using SSL technology, and we follow industry standards to keep your data safe when using our website.

With regards to your personal data, Grunge Bunny staff will always respect your privacy and security, and will operate it compliance with UK Data Protection laws.

We use a third party payment processing service, therefore we do not store any sensitive payment information on our database, such as credit card details.

5 - Your Rights

5a – The Right to Access Your Information
You have the right to access your personal data, and the right to know what purposes your data is used for. You can contact us to make such a request by emailing grungebunnygear@gmail.com.

5b – The Right to Rectify Your Information
You have the right to update your personal information if it is incorrect or out of date, Grunge Bunny will also attempt to keep your data up to date as much as reasonably possible. You can contact us to make requests to rectify your data by emailing grungebunnygear@gmail.com. You also have the right to request that we delete any data pertaining to you, and can request this by emailing grungebunnygear@gmail.com.

5c – Exercising your Rights
If you wish to exercise your individual rights regarding your personal data, you can do so by contacting us at grungebunnygear@gmail.com. We may ask for proof of identity when you request access to personal data.

6 - Notification of Changes to this Policy

We keep this policy under regular review and will update it over time if the need arises, you will be notified if we update this Privacy Policy.

This policy was last updated on 14th September 2022.

7 – Contact Information

For questions or comments about this policy, please contact us at grungebunnygear@gmail.com.

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